Saint-Charles Parish Hurricane Ida Update 10/8 – L’Observateur


Hahnville, Louisiana – President Matthew Jewell and the St. Charles Parish government continue their parish-wide recovery efforts in response to Hurricane Ida. Below is a list of updates for residents as of Friday, October 8, 2021.

Garbage and debris

Pelican Waste & Debris, LLC has temporarily revised its garbage collection schedule to ensure that all areas of the parish are adequately serviced. The updated schedule is as follows:

  • Monday: Killona and Hahnville to I-310, Des Allemands and Paradis
  • Tuesday: Ama, I-310 E from Magnolia Ridge to Willowdale to Luling, just south of Hwy 90
  • Wednesday: Montz, Norco, New Sarpy to Ormond Village
  • Thursday: Hwy 306 and all Bayou Gauche, Luling from I-310 E to Evelyn Drive, just north of Hwy 90
  • Friday: I-310 E East Bank from Hale Boggs Bridge to St. Rose
  • Saturday: Schexnaydre Lane to I-310 between Airline and St. Rose

The collection of debris throughout the parish is well advanced. As of Thursday, October 7, 2021, more than 627,000 cubic meters out of approximately 2 million cubic meters of debris have been collected throughout the parish. Residents should remember to leave debris bagless and separate it into the following piles: plant debris, construction debris, household hazardous waste, appliances and electronics.

Request a new trash can

If a trash can was lost or damaged due to Hurricane Ida, residents can request a new one through the following link: 2FSCPGIS.maps. & fbclid = IwAR2cw1fElwpzG7IDPhzNzABeOv38RNTnogwVUh_hQLo8yBqJC4JDeV5QB6U

Residents are urged to be patient as the delivery of garbage cans will take some time.

Parks and recreation

The Department of Parks and Recreation has suspended all fall activities and closed facilities due to damage from Hurricane Ida.

The following parks have been reopened after being cleaned up and assessed.

Ama – Saint-Marc Park

Bayou Gauche – Park Bayou Gauche

Germans – JB Green Park, Germans Walking Park, Germans Boat Launch

Destrehan – Panther Run, Nottoway Park, Red Church Park

Hahnville – Fashion Plantation Park, Keller St. Park, Holy Rosary Park

Luling – Ashton Park, Monsanto Park Playground (tennis and ball courts remain closed), Lagattuta Park, RK Smith Park

New Sarpy – Collins Park, East Harding Park, West Harding Park

Norco – Goodhope St. Park, Sacred Heart Park, Bonnet Carre Weir Boat Launch

The remaining 28 community parks remain closed until further notice while the ministry conducts assessments, inspections and vital repairs. The parks will be reopened once deemed safe.

The interior of the Edward A. Dufresne Community Center remains closed to the public.

FEMA Updates

Residents can request FEMA assistance online at, through its 24/7 phone line at 800-621-3362, or in person. All centers follow COVID-19 precautions and face masks are required for FEMA specialists and survivors.

To request FEMA assistance and make changes to requests, visit the FEMA Disaster Recovery Center daily from 9 a.m. to 6 p.m. at the Edward A. Dufresne Community Center in Luling at 247 Judge Edward Dufresne Pkwy.

Residents in need of housing should seek assistance from FEMA at

Call Information

Appeal letters must be sent to FEMA within 60 days of the date of the letter of determination, and supporting evidence for your appeal must be included. The appeal must be signed, dated, and include the nine-digit FEMA claim number, claim number, and supporting documents.

Unemployment disaster assistance

The deadline to apply for Disaster Unemployment Assistance has been extended to November 2.

Generator or Chainsaw Refunds

Residents who purchased or rented a chainsaw and / or generator due to Hurricane Ida may be eligible for a refund. Residents must submit receipts to FEMA.

Operation Blue Roof

October 15 is the last day residents can register for a free roof under the US Army Corps of Engineers’ Operation Blue Roof program. To register, call 888-ROOF-BLU or 888-766-3258, or visit

Other resources

Here are some additional resources available to residents.

Hotline for crisis clean-up

If you need help with the damage from Hurricane Ida, call the Crisis Cleanup Hotline at 844-965-1386 for assistance. The helpline will connect residents with volunteers from organizations who may be able to help cut down fallen trees, remove drywall, flooring and appliances, cover roofs and to reduce mold. The hotline is open until October 8.

Disaster Hotline

The HHS Substance Abuse and Mental Health Services Administration has activated its hotline. This toll-free, multilingual emergency assistance service is available 24/7 by phone or SMS at 800-985-5990.

Supplementary Disaster Nutritional Assistance Program (DSNAP)

DSNAP interviews are open for St. Charles Parish. If SNAP customers are eligible for additional disaster benefits, those benefits would automatically be loaded onto their EBT cards, or SNAP recipients would have to submit a form through a process other than DSNAP.

Residents should dial 1-888-524-3578 until Saturday, October 9.

Additional information can be found by texting LADSNAP at 898-211 or by visiting

Hurricane Ida Shelter Program in Louisiana

Governor John Bel Edwards announced through the Governor’s Office of Homeland Security and Emergency Preparedness that Louisiana is opening the Hurricane Ida Accommodation Program, which will provide temporary housing to people in parishes heavily affected areas where other accommodation options are not currently available.

For more information or to register for the program, visit or call 844-268-0301.

Disaster loans to local small businesses

The South Central Planning & Development Commission (SCPDC) has launched a new loan program to help local small businesses recover from Hurricane Ida.

The loan program is NOT associated with the SBA and is NOT forgivable. The funds can be used for working capital. Eligibility, conditions, requirements and other details can be found by clicking HERE.

Elections update

Due to Hurricane Ida, the October 9 elections were postponed to November 13. St. Charles Parish has a mosquito control renewal on the ballot slated for a tax of 1.06 thousandth (about $ 1.8 million per year) to reduce, control, eradicate and study mosquitoes and other arthropods of public health importance and all other mosquito control activities. The proposed renewal is not a new tax or an increase in the current mileage. The renewal would last 10 years, from 2022 to 2031.

Important dates for the election are as follows:

Wednesday October 13 – Last day to register to vote in person or by mail

Saturday 23 October – Last day to register to vote online on

Tuesday, November 9 – Last day to request an absentee by mail ballot

Saturday October 30 and Monday November 1 – Saturday November 6 – Early voting

Friday, November 12 – Last day for the registrar to receive the postal ballot

Saturday November 13 – election day

Previous updates

Government buildings

The courthouse is now open weekdays from 8:30 a.m. to 4 p.m., including the assessor’s office and the court clerk. The second floor of the courthouse remains closed to the public as renovations are underway.

The 29e The District Judicial Court reopened on Friday October 1. The damage to the courthouse necessitated the temporary relocation of the court. Bailiffs offices, staff offices and courtrooms have been established at One American Place, Second Flood, 13919 River Road in Luling. A temporary courtroom has been established at 13899 River Road in Luling. For more information, visit

The Motor Vehicle Office located at 15012A River Road in Hahnville has reopened. Its opening hours are Monday to Friday from 8:00 a.m. to 4:00 p.m. The office closes for lunch every day between 12:00 p.m. and 1:00 p.m.


Due to debris preventing the ability to read meters throughout the parish, Waterworks is moving to a lump sum billing process and will follow its regular billing cycles.

As of October 8, 2021, residential customers will receive a flat-rate bill of $ 65, covering water consumption, sewerage and garbage services.

Residents with irrigation meters will be charged an additional $ 5. This amount is lower than the average residential bill calculated annually by the ministry. Normal billing operations will resume as soon as the water meters are accessible.

Telephone lines to the Waterworks office have been restored. However, the main building is still closed.

Please call 504-252-6819 or 504-252-6824 to contact the department, or residents can visit the department at the back building located at 403 Milling Ave in Luling.

For more information:

Planning and zoning

St. Charles Parish Council passed an emergency ordinance with the support of President Jewell to allow the Planning and Zoning Ministry to waive local permit fees and various plan review and inspection fees for repairs and renovations required as a result of damage sustained during Hurricane Ida. The emergency order will last until February 28, 2022.

Although the fee has been waived, residents should apply for permits by sending an email to [email protected] with their name, address, phone number, scope of work and contractor information.

Permits are required for roofs, framing, air conditioning, electricity, gas, plumbing, accessory buildings, patios, demolitions and RV records.

To sign up for emergency alerts, visit or text SCPAlerts to 888777. For more information on Ida and St. Charles Parish, please visit our website at www.stcharlesparish. gov, Cox Channel 6, UVerse Channel 99, or follow us on Facebook (@stcharlesgov) and Instagram (@stcharlesgovernment).

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